Terms & Conditions

Terms & Conditions

Effective Date: 16-05-2025

A. Electronic Record

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.


B. Publication of Document

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://ridhiayurveda.com/ (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).


C. Platform Ownership

The Platform is owned by RIDHI AYURVEDA, a company incorporated under the Companies Act, 1956 with its registered office at SECTOR 34A, THIRD FLOOR, SCO 54-55, Sarovar Path, Sector 34 Chandigarh Post Office, Sector 34A, Chandigarh, 160022 (hereinafter referred to as “Platform Owner”, “we”, “us”, “our”).


D. Binding Agreement

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies applicable to such transaction. By mere use of the Platform, you shall be contracting with the Platform Owner and these Terms of Use constitute your binding obligations. These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”). Any conflicting terms proposed by you shall be rejected. These Terms of Use can be modified at any time without notice. It is your responsibility to periodically review these Terms of Use to stay informed of updates.


E. Definition of User

For the purpose of these Terms of Use, “you”, “your” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.


F. User Agreement

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. PLEASE READ CAREFULLY BEFORE PROCEEDING.


G. Terms of Use

  • I. You agree to provide true, accurate, and complete information during and after registration and are responsible for all acts under your account.

  • II. Neither we nor third parties provide warranties regarding accuracy, timeliness, or suitability of information on the Platform. We exclude liability for inaccuracies or errors.

  • III. Use of our Services is entirely at your own risk. Ensure the Services meet your requirements.

  • IV. Contents of the Platform (design, layout, graphics, etc.) are proprietary. You have no rights to claim ownership.

  • V. Unauthorized use of the Platform may result in action under applicable laws.

  • VI. You agree to pay all applicable charges for availing Services.

  • VII. You shall not use the Platform for any unlawful or prohibited purpose.

  • VIII. The Platform may contain links to third-party websites. Their use is governed by their terms and policies.

  • IX. By initiating a transaction, you enter into a legally binding contract with the Platform Owner.

  • X. You shall indemnify and hold harmless Platform Owner, affiliates, and employees against any claims, demands, or penalties arising out of your breach of these Terms, policies, or law.

  • XI. Platform Owner is not liable for indirect, consequential, or incidental damages. Liability shall not exceed the amount paid for the Service or INR 100, whichever is less.

  • XII. Parties are not liable for failure to perform obligations due to force majeure events.

  • XIII. These Terms shall be governed by and construed in accordance with the laws of India.

  • XIV. All disputes shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.

  • XV. All concerns relating to these Terms must be communicated via the contact information provided on this Website.


H. Manufacturing Partner

Our exclusive manufacturing partner is M/s Arsh Ayurveda & Cosmetics, certified by the Ministry of AYUSH and GMP-compliant.


I. Entire Agreement

This User Agreement constitutes the entire agreement between you and us regarding the Website and Services, superseding all prior communications. Our failure to act on a breach does not waive our right to act on subsequent or similar breaches.


J. Contact Information

If you have any grievances, comments, questions, or suggestions, please contact our Grievance Officer by sending a letter or email.
This Website is managed by CIIM Digital Marketing Institute.


K. Health-Related Information

The information on the Website is for informational purposes only and not a substitute for professional medical advice. Do not use it to diagnose, treat, or prescribe medication. Statements about dietary supplements have not been evaluated by the FDA.