Return, Refund & Exchange Policy

Cancellation & Refund Policy

Effective Date: 16-05-2025

1. Introduction

Thank you for shopping with Ridhi Ayurveda. We value your satisfaction and want to ensure a positive experience with our products. Please read our refund policy carefully before purchasing from our website.

2. Refund Eligibility

We offer a 7-day 100% refund policy on all eligible products. To qualify:

  • The product must be purchased directly from our website https://ridhiayurveda.com/

  • The product must be in its original, unused, and unopened condition.

  • You must initiate the refund request within 7 days from the date of purchase.

3. How to Request a Refund

Follow these steps to request a refund:

  1. Visit our Contact Us page.

  2. Fill out the contact form with your full name, order number, email address, reason for refund, and any other relevant details.

  3. Click “Submit” to send your request to our customer support team.

4. Refund Process

Once we receive your request, our support team will review it within 1–2 business days. If approved, you will receive an email confirmation of your refund.

Refunds will be credited to the same payment method used for the original purchase. Please allow 5–7 business days for the refund to reflect, depending on your payment provider.

Return Pickup: Once confirmed, one of our courier partners will collect the parcel from your doorstep within 2–3 business days.

5. Exchange Policy

  • Damage: If a damaged order is returned and approved, a replacement will be delivered within 7 days.

  • Return & Exchange: Approved returns will be exchanged or replaced within 7 days.

  • Timeline: Return must be initiated within 24 hours of receiving the product.

6. Shipping Costs

Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe return of the product.

7. Cancellation

To cancel your order, please contact us within 60 minutes of placing your order.

8. Contact Us

If you have any questions or concerns about this policy, please visit our Contact Us page. Our customer support team is available to assist you.

9. Changes to This Policy

Ridhi Ayurveda reserves the right to update or modify this policy at any time without prior notice. Changes will take effect immediately upon posting on our website.

By purchasing from Ridhi Ayurveda, you agree to abide by this Cancellation & Refund Policy.

Thank you for choosing Ridhi Ayurveda.